MAP Annual DigiPass Terms & Conditions

  • If your Annual DigiPass is lost or stolen you will need to return to the park where you originally bought it to get a replacement issued.
  • You can collect digital photography at any of the 4 participating parks – Chessington World of Adventures Resort, Alton Towers Resort, LEGOLAND Windsor Resort, THORPE PARK Resort.
  • An Annual DigiPass applies to ride, green screen (set & studio) & official walkabout photos.
  • An Annual DigiPass is valid from date of purchase for 12 months.
  • In addition to your digital photos you are entitled to £5 off the price of a standard print photo when you show your Annual DigiPass. Discount cannot be used in conjunction with any other offer.
  • Most photos will be available for download within 24 hours, but may take up to 48 hours.
  • Availability & quality of photos can be impacted by environmental & technical factors that can occur in an outdoor theme park environment. Full & partial refunds will not be provided where this is the case.
  • The Merlin Annual Passholder must be in the photo and present a valid Annual DigiPass at the ride photo counter or main photo collection point in order to claim the digital photo.
  • Walkabout photographers (Subject to availability) will take a photo of an individual or group as part of the offer, but must consider the needs of other guests so will not be obliged to take more than one photo.
  • Compromising or inappropriate photos will not be issued.
  • If the Annual DigiPass is used by someone other than the Merlin Annual Passholder it can be cancelled without compensation.
  • Includes digital photography at seasonal events except Christmas Grottos.
  • For additional support email us at help@picsolve.com.
  • At LEGOLAND Windsor Resort, the Digital Driving Licence photo is not available as a digital copy. However, you may purchase the printed Driving Licence with £5 off when you show your Annual DigiPass.
  • At Alton Towers Resort additional tickets are required to enter Tree Top Quest & Master Blaster as these are not included in entrance to main attraction. Digital photos from these attractions are still included in an Annual DigiPass
    DigiPass guests get £5 off the Galactica print photo with bonus AR material.
  • At Thorpe Park Resort Annual DigiPass guests qualify for £5 off the lenticular and 3D Head in Jar merchandise.
  • We reserve the right to modify this offer.
  • Your statutory rights as a consumer are not affected.